Privacy Policy

1. Information We Collect

• Contact details you provide: name, phone number, email address, and service address.
• Booking and service details: requested service type, preferred dates, home size, and any special instructions.
• Communications: messages sent via our contact form, KakaoTalk, or email.
• Website usage data: pages visited and approximate location (via anonymised analytics, if enabled).

2. How We Use Your Information

• To provide, schedule, and confirm cleaning or repair services.
• To send appointment reminders and follow-up messages.
• To respond to your inquiries and resolve service issues.
• To improve our services and website based on aggregate usage patterns.

3. Information Sharing

We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share information with service partners (e.g., payment processors) solely to fulfil your booking.

4. Data Retention

We retain your contact and service records for up to 2 years to support re-booking and service history. You may request deletion at any time by contacting us.

5. Your Rights

• Access: request a copy of personal data we hold about you.
• Correction: ask us to correct inaccurate information.
• Deletion: ask us to delete your personal data.
• To exercise any right, email us at jhn6215@gmail.com.

6. Contact

CHOICE & JOY Cleaning | Pyeongtaek, Gyeonggi-do, Republic of Korea | Email: jhn6215@gmail.com | Phone: +82-10-8516-2735